What is a Digital Navigator?

A “digital navigator” is an individual who addresses the whole digital inclusion process—home connectivity, devices, and digital skills—with community members through repeated interactions. As trusted members of the community, digital navigators have been successful in helping meet individuals where they are and provide information, technical support, and digital skill-building opportunities.

How Can NPSS Supporting Champions & Other Youth-Serving Organizations Implement a Digital Navigator Model?

Integrated/wraparound student support coordinators and student success coach roles supported by the National Partnership for Student Success (NPSS) can serve as trusted ambassadors for digital equity by implementing strategies that digital navigators perform nationally to promote adoption, including increasing awareness of existing digital inclusion resources, providing technical support, and offering digital skill building opportunities.

Reference to any non-U.S. government organization, event or product does not constitute an endorsement, recommendation or favoring of that organization, event or product and is strictly for the information and convenience of the public.

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